I think this list of questions is generally applicable even outside of professional service firms to assess whether the body language of an organisation actually indicates a supporting culture, independent of what might be claimed:
Is it usually true that...
- When work is assigned, you understand thoroughly what is expected of you
- You understand how your tasks fit into the overall objectives of the project, engagement, organisation
- You are kept informed about the things that you need to know in order to do your job properly
- You receive good coaching to help improve performance
- You receive prompt feedback on your work, good or bad
- You feel that you are a member of a well-functioning team
If you flip this around, we can use this as a checklist for when you take on work:
- What is expected of me for this work?
- How do my tasks fit into overall objectives?
- Do I need to know anything else in order to do this job properly?
- Who will support me to help improve my performance?
- How will I get feedback on whether the work is good or bad?
- Who will be part of my team and how will we interact?
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