Friday, October 04, 2013

A Lean Management Index for predicting success

Mark Graban blogged about the original John Krafcik article that introduced the term "Lean".  In it, Krafcik describes a management index that predicted plant productivity:
  1. Levels of teamwork throughout the plant
  2. “Visual control” as “a proxy for worker span of control”
  3. Unscheduled absentee-ism rates, “an indicator of worker participation and management’s expectations”
  4. The amount of space dedicated to repairs, illustrating management’s expectations about quality being built in
This seems to be generally applicable outside of manufacturing plants if you understand that point 3 can be generalised to what we call in modern times, "engagement", and point 4 can be generalised to "the amount of effort dedicated to addressing failure demand".

So the modern version would be:
  1. Levels of teamwork throughout the organisation
  2. Level of visual controls
  3. Level of engagement
  4. The amount of effort dedicated to addressing failure demand

No comments:

Post a Comment