- Levels of teamwork throughout the plant
- “Visual control” as “a proxy for worker span of control”
- Unscheduled absentee-ism rates, “an indicator of worker participation and management’s expectations”
- The amount of space dedicated to repairs, illustrating management’s expectations about quality being built in
This seems to be generally applicable outside of manufacturing plants if you understand that point 3 can be generalised to what we call in modern times, "engagement", and point 4 can be generalised to "the amount of effort dedicated to addressing failure demand".
So the modern version would be:
- Levels of teamwork throughout the organisation
- Level of visual controls
- Level of engagement
- The amount of effort dedicated to addressing failure demand
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