Paul O'Neill, former US Secretary of Treasury and former CEO of Alcoa Aluminum, has a three part test for organisations seeking to empower their staff to fulfil their mission:
- Are my staff treated with dignity and respect by everyone, regardless of role or rank in the organisation?
- Are they given the knowledge, tools and support they need in order to make a contribution to our organisation and that adds meaning to their life?
- Are they recognised for their contribution?
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