It's worth remembering how work was seen before Taylor and "scientific management":
- Work is not worthy of study
- If you miss quota, you're incompetent... dock pay; if you beat quota, you must have been sandbagging previously... dock pay
- No rest breaks
- Workers are all the same
- Improvements only benefit owners
Some of the ideas advocated by Taylor were significant improvements:
- Work is worthy of scientific study
- People should get rest breaks; fatigue exists!
- People are different, which means some will be better suited for some work over others
- Workers should benefit from improvements, not just owners
This is the key difference between Taylorism and Toyotaism (aka Lean):
- Taylorism: Managers are the scientists
- Toyota / Lean: The people doing the work are the scientists
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