Day 2: Tuesday, 30 April
Designing Adaptive, Innovative and Engaging Organisations Using Sense and Respond 3.0 Adaptive Lean Principles: Stephen Parry
Service climate is the combined perception of customers, employees, managers, and leaders
I'm wondering where organisations like Toyota, Semco, etc. fit on the Climetrics organisational landscapes.
Prioritising Safety: An Unexpected Pathway to Excellence: Joshua Kereivsky
Focus on 1 value, not 2, 3, 4, or 5. Joshua suggests that this 1 value might be Technical Safety, similar to how Alcoa chose Safety.
Focusing on safety creates a habit of mindfulness which generates multiple other benefits beyond saftey.
Interesting idea about explicitly showing in your editor how code is connected to production exceptions and test failure frequency to highlight which code is not safe.
Referenced Michael Feather's thoughts about churn vs complexity.
The Lean Mindset: The Far Side of Paradox: Mary Poppendieck
"It's much harder to be experts together than to be an expert alone."
"Whether-Or-Not" or "Either-or" are examples of teenage decision making
Large companies struggle with aspirational goals; startups struggle with safety-focused goals.
Approach Avoidance: Heuristics for Modeling Systems with Kanban: Jabe Bloom
Work != Working != Worker
"Social capital explains how people do better because they are somehow better connected with other people."
Too much communication in an organisation means that you end up in stasis
"People strongly connected are likely to provide redundant information." Ronald Burt
This talk reminded me of Anathem
and Bowling Alone.
and Bowling Alone.
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