You've spent a lot of active effort to initiate a change but if you don't leave something behind to reinforce the change, you'll see a back slide.
Such things could be role models, systems, policies, etc.
Another way to think of this is like having regression tests for organisational change. Other changes will inevitably occur as the organisation continues to evolve. What have you left behind to ensure your changes are not broken?
I tried to use checklists just for that purpose – gave it to team members, managers, stakeholders to help them re-asses their processes and overall situation on regular basis when I left as a consultant. Unfortunately I didn't have a chance to follow up to see where it was useful or not.
ReplyDeleteAnother idea that comes to my mind is right metrics and how they should progress if there's no regressions, e.g. if certain metric is starting to change in a wrong direction it means there is a regression happening.