Why are you cleaning?

Via Kevin Kellher at GigaOM,

In Jeff Bezos' 2008 Letter to Amazon Shareholders there is a footnote with the following:

"At a fulfillment center recently, one of our Kaizen experts asked me, “I’m in favor of a clean fulfillment center, but why are you cleaning? Why don’t you eliminate the source of dirt?” I felt like the Karate Kid."

Cool.